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After his insurance rejects life-saving care, a man uncovers the truth: the decision wasn’t made by a doctor—but by an AI tool used by United Healthcare, with a 90% error rate.

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Streamlly Original

AI Linked To Erroneous Insurance Rejections

Reported by Alecia Venkataraman, Aric Zaky

  • Published: Oct 22, 2025, 7:59 PM EDT
  • Updated: Dec 8, 2025, 2:53 PM EST
  • Duration: 30 sec
  • Views: 742

After his insurance rejects life-saving care, a man uncovers the truth: the decision wasn’t made by a doctor—but by an AI tool used by United Healthcare, with a 90% error rate.

Credits

  • Alecia VenkataramanCreative Director / Producer & Writer
  • Aric ZakyWriter / Reporter
  • Rachel CapuanoPublisher / Studio Character